Reference

Your Agreement With musang12

These terms set out what you agree to when you open and use your musang12 account — from how your wallet connects to how we handle your access.

Account holder agreementDANA, OVO, GoPay coveredIndonesia-eligible regionsSubject to local law
musang12 Your Agreement With musang12
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and personal data handling are part of what these terms govern. We use SSL encryption on every session and store account credentials separately from payment details. Cookie use on musang12 is limited to session management and basic analytics — you can adjust cookie preferences through your browser settings at any time. We retain your account data for as long as your account is active, and for a period after closure as required by our data-handling obligations. To request a correction or removal of your data, contact support with your registered account details and we will process the request in line with applicable rules.

SSL Encryption

Every login and transaction on your account runs over SSL, keeping your session and wallet details protected end to end.

Cookie Controls

Cookies on musang12 cover session state and basic analytics only. Adjust or disable them any time through your browser settings.

Data Retention

Your account data is held while your account is open and for a defined period post-closure, in line with our data obligations.

Data Requests

To correct or remove your personal data, contact support with your account details and we will action it promptly.

TERMS SUPPORT

Contact Us About These Terms

If a section of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team handles queries directly. Reach us through the channels below — we respond in English and cover Indonesia account holders.

Live Chat Open the chat widget inside your account dashboard for real-time help with any terms query.
Email Support Send a written query to our support address for a documented response about your account or these terms.
Help Centre Browse the help articles linked from your account page for answers to common terms questions.

Questions About These Terms

The answers below cover the most common account and policy questions from players in Indonesia. If yours is not here, live chat is the fastest path to a straight answer.

These terms apply to any person who creates and uses an account on musang12. Access depends on local law and is available only in eligible regions where online gaming is permitted.

We notify you through your registered account before changes take effect. Continuing to use the lobby after that notice means you accept the updated terms.

No. Your account is personal and cannot be shared, transferred, or operated on behalf of another person. Breaching this can result in account suspension.

Any deposit or withdrawal you make through DANA, OVO, or GoPay is subject to these terms. Each wallet's own service conditions also apply to that transaction.

Contact our support team with your registered account details and state what you need. We will process your data request in line with our retention and handling obligations.

Contact support immediately through live chat or email. We will review your account activity, help secure access, and escalate if a payment dispute is involved.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.