What Data We Collect and Why
When you open an account, we collect the details you provide — your name, contact address, and the e-wallet identifiers linked to DANA, OVO or GoPay. We also log device type, session timestamps and IP data to keep your account secure. Transaction records tied to your
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wallet activity are kept for as long as required to process withdrawals and resolve disputes. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the e-wallet rails that handle your DANA or OVO transfers —
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is limited strictly to what is needed to complete a transaction. Cookie and session data help us maintain your login state across mobile and desktop. We collect only what we need and hold it only as long as it is operationally necessary. Availability of this service
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depends on local law and eligible regions; if you are accessing from outside a supported region, data handling may differ. For full details on how long specific data categories are retained, contact us via the support channel listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.